Here are three different options for enjoying your library on your Macintosh laptop or computer.:

Stream

Visit the "My Library" page and click any title to stream instantly.

Make an app

You can save this website as an app on your Mac, that will launch conveniently as a separate app from your browser.

Chrome: Click the Install icon on the right side of the address bar at the top of the window, then click Install.

Safari: Click the Share button, then choose Add to Dock.

Download and watch offline

If you need to be able to watch offline, or if your streaming connection is not fast enough for streaming video, download the Mac player app from the button below.

In this app, you can download as much as your hard drive will allow and get perfect playback even if you are completely offline.

Here are three ways to enjoy your library on your Windows computer:

Stream

Visit the My Library page and click any title to stream instantly..

Make an app

You can install this website as an app on your computer. It will open in its own window and can be launched like your other Windows apps.

Chrome: Click the Install icon on the right side of the address bar, then click Install.

Microsoft Edge: Click the Install icon on the right side of the address bar, then click Install.

Firefox: In recent versions of Firefox for Windows, click the Web Apps button in the address bar. The app will be added to your Start menu and can be pinned to your taskbar.

Watch offline

If you want to watch without an internet connection—or if your connection is not fast enough to stream video—download the Windows player app using the button below.

In the player app, you can download as many titles as your computer’s available storage allows and enjoy smooth playback even when you are completely offline.

Here are three ways to enjoy your library on your iOS devices:

Stream

Visit the My Library page In your preferred device browser and click any title to instantly start streaming.

Make an app

You can install this website as an app on your iOS device, where it can be launched like any of your other apps.

Watch offline

If you want to watch without an internet connection—or if your connection is not fast enough to stream video—download the iOS player app from the Apple App Store using the button below.

In the player app, you can download as many titles as your device's available storage allows and enjoy smooth playback even when you are completely offline.

Here are three ways to enjoy your library on your Android device:

Stream

Visit the My Library page in your preferred browser and click any title to start streaming.

Make an app

Use your browser's Add to Home Screen option to install this website as an app on your Android device for convenient one-tap access.

Watch offline

If you want to watch without an internet connection—or if your connection is not fast enough to stream video—download the Android player app.

In the player app, you can download as many titles as your device's available storage allows and enjoy smooth playback even when you are completely offline.

Here are three ways to enjoy your library on your Fire tablet:

Stream

Visit the My Library page in your preferred browser and click any title to start streaming.

Make an app

Use your browser's Add to Home Screen option to install this website as an app on your Fire tablet for convenient one-tap access.

Watch offline

If you want to watch without an internet connection—or if your connection is not fast enough to stream video—download the Purple Player app from the Amazon Appstore.

In the player app, you can download as many titles as your device's available storage allows and enjoy smooth playback even when you are completely offline. The Fire tablet app does not support Amazon Fire TV devices.

There are many ways to watch content on your TV. Too many, in fact!

Here are some options:

Modern Smart TVs & Sony Playstations

If you have a modern smart TV or Playstation gaming console, open the browser app (or install a browser app from the App Store), type in the URL, sign in (just the first time) and play your video library just like you would on a computer, except using your remote instead of a keyboard (some TVs let you use your phone to type and navigate and others actually let you use a Bluetooth keyboard with them!).

Older Smart TVs

If you have a TV with a browser but it's an older browser and you're not getting good results with the normal website, try this URL: tv.purple.is

This is a much simpler website made in very basic HTML that will allow you to play any of your library, but doesn't have many of the advanced features.

Chromecast

If you have a Chromecast attached to your TV, you can cast from your phone, laptop, or many other devices. This often works great because phones and computers are a much better interface to navigate around in than a TV remote.

Apple TV

If you have an Apple TV, you can use your iPhone as a remote and just AirPlay to your Apple TV. If you prefer, you can also do screen mirroring.

Fire TV

1. Locate the Silk Browser app on your home screen and launch it.

2. Select the URL bar and enter firetv.purple.is, then select "Go" (or press the play/pause button on your remote).

3. Enter your email and password, then move the cursor to the "Sign in" button and select it. (You will only need to sign in once.)

4. Now might be a good time to bookmark the site so you can visit it easily in the future!

5. Move your cursor all the way to the bottom of the screen so that the menu disappears to get the full screen experience!

6. Now, just move your cursor to the title you want to play and select it.

7. Press pause on your remote to show the chapter menu. You can select any chapter with your arrow buttons on your remote, or just press play again to continue.

Roku

Most Roku TVs and separate Roku boxes have Airplay, so you can beam videos right from your phone or tablet to them. Airplay is built into iOS devices. For Android, there are many apps in the Google Play Store that provide Airplay support.

if you prefer not to use Airplay, install the Purple Roku Channel app in the Roku App Store. Click here to add the channel to your account.

Here are the steps:

1. Add the channel to your device.

2. Press the Home button on your Roku remote.

3. Scroll and select Settings > System > System update. Choose “Check Now”

4. When it completes, launch the Purple channel.

5. Sign in (just the first time).

If you need additional help, please refer to this article:

https://support.roku.com/article/208755668-how-to-update-the-software-on-your-roku-streaming-device

If you are having trouble signing (logging) in, try the reset password or MagicLink buttons. The reset password will send you an email address with the link where you can reset your password. The MagicLink button will send you a link where you can log in anytime without having to have a password. If you're not receiving password reset, or MagicLink emails, please open a ticket and we will assist.

Make sure you are signed in with the same email address used when the product was purchased or activated. Check your email receipt to confirm the address used at checkout.

Each email address creates a separate account, so a product purchased or activated under another email address will not appear in your current library.

If you accidentally created multiple accounts, let us know which account you would like to keep, and we can consolidate all your media under one account.

If you still have missing items, reply with the product title and any other email addresses you may have used and we're here to help!

To update your email, password, name, credit card, create or edit your avatar, cancel a subscription, and other account functions, visit the /account route.

In your library, click the video title, then click the PDF tab at the top. Open the PDF in your browser and use your browser's default print options to print or download the PDF.

Open your Library page and download apps for your favorite devices by clicking the icons near the top of the screen.

After installing the app, sign in just once, then download any titles you wish so you can watch them later without an internet connection.

Reply with:

• The product title
• The affected track, chapter, video, or file
• Whether the media appears missing, mislabeled, duplicated, out of order, or incorrect
• For playback problems, what happens when you try to play it and any error message shown
• The device, browser, or player app you are using
• A screenshot, when helpful

Please describe what you expected and what appears instead. These details will help us review the product’s media and troubleshoot the problem.